Reservations
To process your ticket selection, confirm your place and issue your digital reservation receipt.
Privacy
Your privacy, treated with care.
This page is maintained by OPUS Collection to explain how we handle personal information when you visit our website, reserve an experience or create an account. It is provided for information only and is not a legal certification or regulatory statement.
What we collect
We collect only the information needed to deliver your experience and communicate with you. This may include:
- ·Name and contact details (email, phone)
- ·Reservation details (event, ticket tier, quantity, guests)
- ·Account credentials when you choose to register
- ·Payment information when payments are activated
- ·Technical data such as browser type and IP address for security
How we use your information
We use your information to confirm reservations, send event updates, manage access on the day of the event, and improve our service. We do not sell your personal data to third parties.
Communication
To send booking confirmations, reminders and important event updates.
Account access
To authenticate you when you create an account and protect your profile.
Service improvement
To understand how guests use the site and make the experience better.
Cookies and storage
We use a small number of cookies and browser storage technologies to keep the site working and to remember your preferences:
- ·Authentication session cookies when you sign in
- ·A localStorage flag to remember that you have already watched the welcome video
- ·Analytics cookies if enabled to understand site usage
Third parties and integrations
We rely on trusted service providers to host the site, process data and send notifications. These currently include the platform that hosts and secures the application (Lovable Cloud), our authentication provider and email delivery services. Each provider is contractually bound to use your data only for the services they provide to us.
Data retention
We keep your personal information for as long as necessary to fulfil your reservation, meet our legal obligations and resolve any disputes. If you would like your account or reservation data removed, please contact us using the details below.
Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data. To make a request, or to ask questions about this policy, please reach out to us.
Contact us
For privacy questions, data requests, or to update your details, please contact the OPUS Collection team.
For reservation and account matters, please contact us through your account portal or reservation confirmation.
This policy may be updated from time to time. Last updated: 1 August 2026.